Subscriber, Business & Conditional Access · OV-APP
Subscriber Mobile App (iOS & Android)
Branded iOS and Android app for self-care, payments, support, loyalty and live or on-demand viewing.
The Subscriber Mobile App is a white-label companion to the SMS Suite and OTT/IPTV platform. Subscribers can view balances and usage, pay bills, top up, change packages, log faults, chat with support and watch live or on-demand content from one branded app. Operators manage content, offers and messaging from the same back office.
Built for modern mobile expectations: biometric login, device binding, push notifications, offline downloads, personalised recommendations and secure tokenised payments. Analytics, crash reporting and QoE telemetry feed the SMS dashboards, while the app inherits the suite's role-based access, audit and AI chatbot or agent capabilities.
Technical specifications
- Platforms
- Native iOS and Android, or cross-platform build
- Branding
- White-label per operator with custom store listings
- Onboarding
- OTP registration, biometric login and device binding
- Self-care
- Balances, invoices, top-ups, package changes and usage
- Payments
- Cards, wallets, bank transfer and operator billing
- Support
- Store management and app support
- TV and video
- Live channels, VOD, catch-up, continue watching and downloads
- Personalisation
- Profiles, recommendations, favourites and watchlists
- Notifications
- Push, SMS, email and in-app messaging
- Offline
- Downloaded content and cached account data
- Security
- MFA, secure storage, tokenised payments and remote logout
- Analytics
- Funnel, retention, crash and QoE telemetry
- Integrations
- SMS/CRM, OTT/IPTV, payment gateways and analytics
- Accessibility
- WCAG-aligned, multi-language and dark mode
- Distribution
- App Store, Google Play or enterprise/MDM
- Updates
- Staged releases and in-app messaging
Specifications are indicative and confirmed in the written quotation. Availability varies by model and region; contact us for current lead times.
Integration
Need this specified into a full headend?
Send us the channel list and service definition. We will return a signal chain design, BOM and installation plan.